Skip to content
  • MyBlue
  • Medicare
  • Employer
  • Broker
  • Provider
  • Careers
  • Health News
  • About Us
BCBSMA Logo
  • Shop Plans
    • Medicare Plans
      • Medicare Plans Overview
      • Medicare Advantage Plans
      • Medicare Supplement Plans
      • Prescription Drug Plans
      • Dental Plans
      • Group Plans
      • Travel Medical Insurance Plans
    • Am I Covered?
      • Check Doctor Coverage
      • Check Medication Coverage
  • Learn About Medicare
    • Medicare Basics
      • Intro To Medicare
      • Medicare FAQ
      • Medicare Glossary
      • Medicare Myths
      • Medicare Videos
      • Eligibility & Enrollment
      • Medicare Enrollment Dates
      • Caregivers & Medicare
    • Medicare Plan Details
      • Types of Medicare Plans
      • HMO vs. PPO Medicare
      • Medicare Advantage vs. Medicare
      • Medicare Advantage vs. Supplement
      • Medicare Travel Coverage
    • Medicare Resources
      • Attend a Medicare Seminar
      • Request a Call
      • Sign Up for a Medicare Guidebook
  • Member Resources
    • Plan Information
      • Online Forms & Documents
      • Quality Assurance
      • National Coverage Determination
      • Ending Membership
      • Payment Options
      • Discounts & Programs
    • Pharmacy Benefits
      • Prescription Drug Benefits
      • Look Up a Medication
      • Medicare Advantage Pharmacy Network
      • Medication Therapy Management
      • Prescription Drug Policies
    • Find Care
      • Find a Doctor
      • Care Options
      • Member Support & Assistance Program
      • Supporting Caregivers
      • Managing Your Health
    • Appeals & Grievances
      • Appeals & Grievances
      • Medicare Advantage Part C Medical Care Plan Rights
      • Medicare Advantage Part D Prescription Drug Plan Rights
  • Shop Plans
    • Medicare Plans
      • Medicare Plans Overview
      • Medicare Advantage Plans
      • Medicare Supplement Plans
      • Prescription Drug Plans
      • Dental Plans
      • Group Plans
      • Travel Medical Insurance Plans
    • Am I Covered?
      • Check Doctor Coverage
      • Check Medication Coverage
  • Learn About Medicare
    • Medicare Basics
      • Intro To Medicare
      • Medicare FAQ
      • Medicare Glossary
      • Medicare Myths
      • Medicare Videos
      • Eligibility & Enrollment
      • Medicare Enrollment Dates
      • Caregivers & Medicare
    • Medicare Plan Details
      • Types of Medicare Plans
      • HMO vs. PPO Medicare
      • Medicare Advantage vs. Medicare
      • Medicare Advantage vs. Supplement
      • Medicare Travel Coverage
    • Medicare Resources
      • Attend a Medicare Seminar
      • Request a Call
      • Sign Up for a Medicare Guidebook
  • Member Resources
    • Plan Information
      • Online Forms & Documents
      • Quality Assurance
      • National Coverage Determination
      • Ending Membership
      • Payment Options
      • Discounts & Programs
    • Pharmacy Benefits
      • Prescription Drug Benefits
      • Look Up a Medication
      • Medicare Advantage Pharmacy Network
      • Medication Therapy Management
      • Prescription Drug Policies
    • Find Care
      • Find a Doctor
      • Care Options
      • Member Support & Assistance Program
      • Supporting Caregivers
      • Managing Your Health
    • Appeals & Grievances
      • Appeals & Grievances
      • Medicare Advantage Part C Medical Care Plan Rights
      • Medicare Advantage Part D Prescription Drug Plan Rights
Other sites
  • MyBlue
  • Medicare
  • Employer
  • Broker
  • Provider
  • Careers
  • Health News
  • About Us
Need help
  • Contact Us

    Contact Us

    1-888-995-2583 (TTY: 711)

    8 a.m. to 8 p.m. 
    4/1 - 9/30, Mon. – Fri. 
    10/1 – 3/31, 7 days a week

    Talk to a Nurse

    1-888-247-2583

    Available 24/7

  • Contact Us

    Contact Us

    1-888-995-2583 (TTY: 711)

    8 a.m. to 8 p.m. 
    4/1 - 9/30, Mon. – Fri. 
    10/1 – 3/31, 7 days a week

    Talk to a Nurse

    1-888-247-2583

    Available 24/7

  • Contact Us

    Contact Us

    1-888-995-2583 (TTY: 711)

    8 a.m. to 8 p.m. 
    4/1 - 9/30, Mon. – Fri. 
    10/1 – 3/31, 7 days a week

    Talk to a Nurse

    1-888-247-2583

    Available 24/7

  • Contact Us

    Contact Us

    1-888-995-2583 (TTY: 711)

    8 a.m. to 8 p.m. 
    4/1 - 9/30, Mon. – Fri. 
    10/1 – 3/31, 7 days a week

    Talk to a Nurse

    1-888-247-2583

    Available 24/7

Sign In
Home
  • Shop Plans
    • Medicare Plans
      • Medicare Plans Overview
      • Medicare Advantage Plans
      • Medicare Supplement Plans
      • Prescription Drug Plans
      • Dental Plans
      • Group Plans
      • Travel Medical Insurance Plans
    • Am I Covered?
      • Check Doctor Coverage
      • Check Medication Coverage
  • Learn About Medicare
    • Medicare Basics
      • Intro To Medicare
      • Medicare FAQ
      • Medicare Glossary
      • Medicare Myths
      • Medicare Videos
      • Eligibility & Enrollment
      • Medicare Enrollment Dates
      • Caregivers & Medicare
    • Medicare Plan Details
      • Types of Medicare Plans
      • HMO vs. PPO Medicare
      • Medicare Advantage vs. Medicare
      • Medicare Advantage vs. Supplement
      • Medicare Travel Coverage
    • Medicare Resources
      • Attend a Medicare Seminar
      • Request a Call
      • Sign Up for a Medicare Guidebook
  • Member Resources
    • Plan Information
      • Online Forms & Documents
      • Quality Assurance
      • National Coverage Determination
      • Ending Membership
      • Payment Options
      • Discounts & Programs
    • Pharmacy Benefits
      • Prescription Drug Benefits
      • Look Up a Medication
      • Medicare Advantage Pharmacy Network
      • Medication Therapy Management
      • Prescription Drug Policies
    • Find Care
      • Find a Doctor
      • Care Options
      • Member Support & Assistance Program
      • Supporting Caregivers
      • Managing Your Health
    • Appeals & Grievances
      • Appeals & Grievances
      • Medicare Advantage Part C Medical Care Plan Rights
      • Medicare Advantage Part D Prescription Drug Plan Rights
  • Shop Plans
    • Medicare Plans
      • Medicare Plans Overview
      • Medicare Advantage Plans
      • Medicare Supplement Plans
      • Prescription Drug Plans
      • Dental Plans
      • Group Plans
      • Travel Medical Insurance Plans
    • Am I Covered?
      • Check Doctor Coverage
      • Check Medication Coverage
  • Learn About Medicare
    • Medicare Basics
      • Intro To Medicare
      • Medicare FAQ
      • Medicare Glossary
      • Medicare Myths
      • Medicare Videos
      • Eligibility & Enrollment
      • Medicare Enrollment Dates
      • Caregivers & Medicare
    • Medicare Plan Details
      • Types of Medicare Plans
      • HMO vs. PPO Medicare
      • Medicare Advantage vs. Medicare
      • Medicare Advantage vs. Supplement
      • Medicare Travel Coverage
    • Medicare Resources
      • Attend a Medicare Seminar
      • Request a Call
      • Sign Up for a Medicare Guidebook
  • Member Resources
    • Plan Information
      • Online Forms & Documents
      • Quality Assurance
      • National Coverage Determination
      • Ending Membership
      • Payment Options
      • Discounts & Programs
    • Pharmacy Benefits
      • Prescription Drug Benefits
      • Look Up a Medication
      • Medicare Advantage Pharmacy Network
      • Medication Therapy Management
      • Prescription Drug Policies
    • Find Care
      • Find a Doctor
      • Care Options
      • Member Support & Assistance Program
      • Supporting Caregivers
      • Managing Your Health
    • Appeals & Grievances
      • Appeals & Grievances
      • Medicare Advantage Part C Medical Care Plan Rights
      • Medicare Advantage Part D Prescription Drug Plan Rights
Other sites
  • MyBlue
  • Medicare
  • Employer
  • Broker
  • Provider
  • Careers
  • Health News
  • About Us
Need help
  • Contact Us

    Contact Us

    1-888-995-2583 (TTY: 711)

    8 a.m. to 8 p.m. 
    4/1 - 9/30, Mon. – Fri. 
    10/1 – 3/31, 7 days a week

    Talk to a Nurse

    1-888-247-2583

    Available 24/7

  • Contact Us

    Contact Us

    1-888-995-2583 (TTY: 711)

    8 a.m. to 8 p.m. 
    4/1 - 9/30, Mon. – Fri. 
    10/1 – 3/31, 7 days a week

    Talk to a Nurse

    1-888-247-2583

    Available 24/7

  • Home
  • Sitemap
    • Shop Plans
      • Medicare Plans
        • Medicare Plans Overview
        • Medicare Advantage Plans
          • 2026 Medicare PPO Blue EssentialRx
          • 2026 Medicare PPO Blue ValueRx
          • 2026 Medicare PPO Blue PlusRx
          • 2026 Medicare HMO Blue SaverRx
          • 2026 Medicare HMO Blue ValueRx
          • 2026 Medicare HMO Blue FlexRx
          • 2026 Medicare HMO Blue PlusRx
          • 2025 Medicare PPO Blue SaverRx
          • 2025 Medicare PPO Blue ValueRx
          • 2025 Medicare PPO Blue PlusRx
          • 2025 Medicare HMO Blue SaverRx
          • 2025 Medicare HMO Blue ValueRx
          • 2025 Medicare HMO Blue FlexRx
          • 2025 Medicare HMO Blue PlusRx
          • Flex Card
        • Medicare Supplement Plans
          • 2026 Medex Core
          • 2026 Medex Sapphire
          • 2026 Medex Bronze
          • 2025 Medex Core
          • 2025 Medex Sapphire
          • 2025 Medex Bronze
        • Prescription Drug Plans
          • 2026 Blue MedicareRx Premier
          • 2026 Blue MedicareRx Value Plus
          • 2025 Blue MedicareRx Premier
          • 2025 Blue MedicareRx Value Plus
        • Dental Plans
          • 2026 Dental Blue 65 Preventive
          • 2026 Dental Blue 65 Basic
          • 2026 Dental Blue 65 Premier
          • 2025 Dental Blue 65 Preventive
          • 2025 Dental Blue 65 Basic
          • 2025 Dental Blue 65 Premier
        • Group Plans
        • Travel Medical Insurance Plans
      • Am I Covered?
        • Check Doctor Coverage
        • Check Medication Coverage
    • Learn About Medicare
      • Medicare Basics
        • Intro To Medicare
        • Medicare FAQ
        • Medicare Glossary
        • Medicare Myths
        • Medicare Videos
        • Eligibility & Enrollment
        • Medicare Enrollment Dates
        • Caregivers & Medicare
      • Medicare Plan Details
        • Types of Medicare Plans
        • HMO vs. PPO Medicare
        • Medicare Advantage vs. Medicare
        • Medicare Advantage vs. Supplement
        • Medicare Travel Coverage
      • Medicare Resources
        • Attend a Medicare Seminar
        • Request a Call
        • Sign Up for a Medicare Guidebook
    • Member Resources
      • Plan Information
        • Online Forms & Documents
        • Quality Assurance
        • National Coverage Determination
        • Ending Membership
        • Payment Options
        • Discounts & Programs
      • Pharmacy Benefits
        • Prescription Drug Benefits
          • Home Delivery
          • Formulary Overview
          • Coverage Requirements
          • Formulary Changes
          • Extra Help
          • Medicare Prescription Payment Plan
        • Look Up a Medication
        • Medicare Advantage Pharmacy Network
        • Medication Therapy Management
        • Prescription Drug Policies
      • Find Care
        • Find a Doctor
        • Care Options
        • Member Support & Assistance Program
        • Supporting Caregivers
        • Managing Your Health
      • Appeals & Grievances
        • Appeals & Grievances
        • Medicare Advantage Part C Medical Care Plan Rights
        • Medicare Advantage Part D Prescription Drug Plan Rights

    Footer Links

    • About Us
    • Careers
    • Sitemap
    • Contact Us
    • Privacy & Security
    • Terms of Use
    • Accessibility
    • Nondiscrimination
    • Member Rights
    • Plan Updates
    • Utilization Management
    • MyBlue App
    • Health News Stories
    • Well-B
    • Medical Policies
    • Equity In Health Care​​​​​​​
    • Transparency In Coverage
    • Fraud & Disaster
    • Appeals & Grievances

    Other sites

    • MyBlue
    • Medicare
    • Employer
    • Broker
    • Provider
    • Careers
    • Health News
    • About Us
    Compare Plans

    Compare up to 3 plans

    Remove

    Compare up to 3 plans

    Remove

    Compare up to 3 plans

    Remove

    chat

    • About Us
    • Careers
    • Sitemap
    • Contact Us
    • Privacy & Security
    • Terms of Use
    • Accessibility
    • Nondiscrimination
    • Member Rights
    • Plan Updates
    • Utilization Management
    • MyBlue App
    • Health News Stories
    • Well-B
    • Medical Policies
    • Equity In Health Care​​​​​​​
    • Transparency In Coverage
    • Fraud & Disaster
    • Appeals & Grievances

    Download App

    • Download on App Store
    • Download on Google Play

    Follow us:

    Choose a language:

      English/English

      ATTENTION: If you speak a language other than English, language assistance services are available to you free of charge. Call 1-800-200-4255 (TTY: 711).

      Spanish/Español

      ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia con el idioma. Llame al número de Servicio al Cliente que figura en su tarjeta de identificación llamada 1-800-472-2689 (TTY: 711).

      Portuguese/Português

      ATENÇÃO: Se fala português, são-lhe disponibilizados gratuitamente serviços de assistência de idiomas. Telefone para os Serviços aos Membros, através do número no seu cartão ID chamar 1-800-472-2689 (TTY: 711).

      French/Français

      ATTENTION : si vous parlez français, des services d’assistance linguistique sont disponibles gratuitement. Appelez le Service adhérents au numéro indiqué sur votre carte d’assuré appel 1-800-472-2689  (TTY : 711).

      Chinese/简体中文

      注意：如果您讲中文，我们可向您免费提供语言协助服务。请拨打您 ID  卡上的号码联系会员服务部 通话 1-800-472-2689（TTY  号码：711)。

      Haitian Creole/Kreyòl Ayisyen

      ATANSYON: Si ou pale kreyòl ayisyen, sèvis asistans nan lang disponib pou ou gratis. Rele nimewo Sèvis Manm nan ki sou kat Idantitifkasyon w lan (Sèvis pou Malantandan Rele 1-800-472-2689 TTY: 711).

      Vietnamese/Tiếng Việt

      LƯU .: Nếu quý vị n.i Tiếng Việt, c.c dịch vụ hỗ trợ ng.n ngữ được cung cấp cho quý vị miễn ph.. Gọi cho Dịch vụ Hội vi.n theo số tr.n thẻ ID của quý vị Cuộc gọi 1-800-472-2689 (TTY: 711).

      Russian/Русский

      ВНИМАНИЕ: если Вы говорите по-русски, Вы можете воспользоваться бесплатными услугами переводчика. Позвоните в отдел обслуживания клиентов по номеру, указанному в Вашей идентификационной карте вызов 1-800-472-2689 (телетайп: 711).

      Mon-Khmer, Cambodian/ខ្មែរ

      ការជូនដំណឹង៖ ប្រសិនប. ើអ្នកនិយាយភាសា ខ្មែរ សេ  វាជំនួយភាសាឥតគិតថ្លៃ គឺអាចរកបានសម្  រាប ់អ្នក។ សូមទូរស័ព្ទទ ៅផ ្នែ កសេ  វាសមា  ជិកតាមល េខន  ៅល.  ើប ័ណ្ណ សម្  គាល ់ខ្លួ ខ្លួ នរប ស់អ្នក ហៅ 1-800-472-2689 (TTY: 711) ។

      Italian/Italiano

      ATTENZIONE: se parlate italiano, sono disponibili per voi servizi gratuiti di assistenza linguistica. Chiamate il Servizio per i membri al numero riportato sulla vostra scheda identificativa chiamata 1-800-472-2689 (TTY: 711).

      Korean/한국어

      참고 : 한국어를 사용하는 경우 언어 지원 서비스를 무료로 사용할 수 있습니다. 신분증에있는 전화 번호 1-800-472-2689 (TTY : 711)로 회원 서비스에 연락하십시오.

      Polish/Polski

      UWAGA: Osoby posługujące się językiem polskim mogą bezpłatnie skorzystać z pomocy językowej. Należy zadzwonić do Działu obsługi ubezpieczonych pod numer podany na identyfikatorze zadzwoń 1-800-472-2689 (TTY: 711).

      Hindi/हिंदी

      ध्यान दें: य दि  आप ह िन् दी बोलते ह ैं, तो भा षा  सहाय  ता  सेवा एँ, आप के लि ए नि :शुल्क  उपलब्ध ह ैं। सदस्य  सेवा ओं को आपके आई.डी. कार  ्ड पर दि ए गए नंबर पर कॉल करें  कॉल 1-800-472-2689 ( टी .टी .वा ई.: 711).

      Gujarati/ગુજરાતી

      ધ્યાન આપો:  જો તમે ગુજરા તી બોલતા  હો, તો તમને ભા ષા કીય  સહાય  તા  સેવા ઓ વિ ના  મૂલ્યે  ઉપલબ્ધ છે. તમા રા  આઈડી કાર  ્ડ પર આપેલા  નંબર પર Member Service  ને કૉલ કરો કૉલ કરો 1-800-472-2689 (TTY: 711).

      Tagalog/Tagalog

      PAUNAWA: Kung nagsasalita ka ng wikang Tagalog, mayroon kang magagamit na mga libreng serbisyo para sa tulong sa wika. Tawagan ang Mga Serbisyo sa Miyembro sa numerong nasa iyong ID Card tumawag 1-800-472-2689 (TTY: 711).

      Japanese/日本語

      お知らせ：日本語をお話しになる方は無料の言語アシスタンスサービスをご利用いただけます。ID カードに記載の電話番号を使用してメンバーサービスまでお電話ください 呼び出す 1-800-472-2689（TTY: 711）。

      German/Deutsch

      ACHTUNG: Wenn Sie Deutsche sprechen, steht Ihnen kostenlos fremdsprachliche Unterstützung zur Verfügung. Rufen Sie den Mitgliederdienst unter der Nummer auf Ihrer ID-Karte an Anrufen 1-800-472-2689 (TTY: 711).

      Lao/ພາສາລາວ

      ຂໍ້ຄວນໃສ່ໃຈ: ຖ້າເຈົ້າເວົ້າພາສາລາວໄດ້, ມີການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາໃຫ້ທ່ານໂດຍບໍ່ເສຍຄ່າ. ໂທ ຫາ ຝ່າຍບໍລິການສະ ມາ ຊິກທີ່ໝາຍເລກໂທລະສັບຢູ່ໃນບັດຂອງທ່ານ ໂທ 1-800-472-2689 (TTY: 711).

      Navajo/Diné Bizaad

      BAA !KOHWIINDZIN DOO&G&: Din4 k’ehj7 y1n7[t’i’go saad bee y1t’i’ 47 t’11j77k’e bee n7k1’a’doowo[go 47 n1’ahoot’i’. D77 bee an7tah7g7 ninaaltsoos bine’d44’ n0omba bik1’7g7ij8’ b44sh bee hod77lnih call 1-800-472-2689 (TTY: 711).

      Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association. ® Registered Marks of the Blue Cross and Blue Shield Association. ® , ® , TM, SM Registered, Service, and Trade Marks are the property of their respective owners. © 2024 Blue Cross and Blue Shield of Massachusetts, Inc., and Blue Cross and Blue Shield of Massachusetts HMO Blue, Inc.

      Blue Cross Blue Shield of Massachusetts is an HMO and PPO Plan with a Medicare contract. Enrollment in Blue Cross Blue Shield of Massachusetts depends on contract renewal. Anthem Insurance Companies, Inc., Blue Cross and Blue Shield of Massachusetts, Inc., Blue Cross & Blue Shield of Rhode Island, and Blue Cross and Blue Shield of Vermont are the legal entities that have contracted as a joint enterprise with the Centers for Medicare & Medicaid Services (CMS) and are the risk-bearing entities for Blue MedicareRx (PDP) plans. The joint enterprise is a Medicare-approved Part D Sponsor. Enrollment in Blue MedicareRx (PDP) depends on contract renewal. 

      You can file a complaint if you feel that you received inaccurate, misleading or inappropriate information. Please call Member Service at 1-800-200-4255 (TTY users call: 711). If your complaint involves a broker or agent, be sure to include the name of the broker/agent when filing your complaint.

      Y0014_25161_M_2026 | S2893_2541_M_2026 | Last Updated: 10/01/2025