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 1-800-678-2265      TTY: 711

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      • Eligibility and Enrollment
      • Frequently Asked Questions
      • Your Coverage Choices
      • Original Medicare
      • Medicare Advantage
      • Prescription Drug Coverage
      • Plan that’s Right for you
      • Sign-Up for a Guide Book and Email
      • Medicare Basics Video Series
    • Are You Eligible For Medicare?
    • Are Your Drugs Covered?
    • Attend a Seminar
    • About Medicare
      • Health Plan Basics
      • Important Dates
    • Request a Call
  • Health & Wellness
    • Finding Care
      • 24-Hour Nurse Line
      • Care Management
      • ER Alternatives
      • Find a Doctor
      • Member Support & Assistance Program
        • In-home Care from Landmark Health
        • In-home Health Assessments with Signify Health®´
        • Personalized Support for Disease Management
        • Quality Optimizer
        • Additional Programs
      • Mental Health
      • Supporting Caregivers
    • Manage Your Health
      • Managing Diabetes
      • Preventive Care
      • Flu Prevention
      • Chronic Care
      • Fall Prevention
      • Urinary Incontinence
      • Meals and Nutrition
  • Member Resources
    • Plan Information
      • Plan Documents
      • Quality Assurance
      • National Coverage Determination
      • Ending Membership
    • Pharmacy Benefits
      • Drug Benefits
        • Home Delivery
        • Formulary Overview
        • Coverage Requirements
        • Formulary Changes
      • Medicare Advantage Pharmacy Network
      • Plan Drug Transition Policy
      • Medication Therapy Management
      • Prescription Drug Utilization Review
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Medicare Advantage Pharmacy Network

Our Medicare Advantage plans have contracts with over 1,000 pharmacies in Massachusetts and over 60,000 pharmacies nationwide. Get current information about our Medicare Advantage plans' network pharmacies in your area by using our online directory, downloading a printed copy, or calling our Member Service team.

Direct Pay Members

  • For our 2023 plans view our online pharmacy search tool
  • Download this 2023 directory
  • (Note: Pharmacies may have moved, closed, or been added or removed from the list after this directory was printed.)

To request a printed pharmacy directory be mailed to you, please call Member Service at 1-800-200-4255 (TTY: 711) April 1 through September 30, 8:00 a.m. to 8:00 p.m. ET Monday through Friday, or October 1 through March 31, 8:00 a.m. to 8:00 p.m. ET seven days a week. You may also email your request for any of these documents to MMService@bcbsma.com.

Group Retiree Members/Members on Employer-Sponsored Plans

  • For our 2023 plans view our online pharmacy search tool

Call our Member Service department at 1-800-200-4255, from April 1 through September 30, 8:00 a.m to 8:00 p.m. ET, Monday through Friday, or October 1 through March 31, 8:00 a.m to 8:00 p.m. ET, seven days a week. TTY: 711.

The pharmacies listed in this network may differ from those in the Blue MedicareRx (PDP) network—for more information visit Blue MedicareRx (PDP).

In most cases, your prescriptions are covered under our Medicare Advantage plans only if they are filled at a network pharmacy or through our mail-order pharmacy service, CVS Caremark Mail Service Pharmacy.

We'll fill prescriptions at non-network pharmacies under certain circumstances as described in your Evidence of Coverage.

Other prescription-related information you may need:

  • Medicare Advantage Prescription Claim Form
  • Request for Medicare Prescription Drug Coverage Determination Form

Blue Cross Blue Shield of Massachusetts is an HMO and PPO Plan with a Medicare contract. Enrollment in Blue Cross Blue Shield of Massachusetts depends on contract renewal. Anthem Insurance Companies, Inc., Blue Cross and Blue Shield of Massachusetts, Inc., Blue Cross & Blue Shield of Rhode Island, and Blue Cross and Blue Shield of Vermont are the legal entities that have contracted as a joint enterprise with the Centers for Medicare & Medicaid Services (CMS) and are the risk-bearing entities for Blue MedicareRx (PDP) plans. The joint enterprise is a Medicare-approved Part D Sponsor. Enrollment in Blue MedicareRx (PDP) depends on contract renewal.

You can file a complaint if you feel that you received inaccurate, misleading or inappropriate information. Please call Member Service at 1-800-200-4255 (TTY users call: 711). If your complaint involves a broker or agent, be sure to include the name of the broker/agent when filing your complaint.

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Last Updated: 01/01/2023

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