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        • Eligibility and Enrollment
        • Frequently Asked Questions
        • Your Coverage Choices
        • Original Medicare
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        • Prescription Drug Coverage
        • Plan that’s Right for you
        • Sign-Up for a Guide Book and Email
        • Medicare Basics Video Series
      • Are You Eligible For Medicare?
      • Are Your Drugs Covered?
      • Attend a Seminar
      • About Medicare
        • Health Plan Basics
        • Important Dates
      • Request a Call
    • Health & Wellness
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        • 24-Hour Nurse Line
        • Care Management
        • ER Alternatives
        • Find a Doctor
        • Member Support & Assistance Program
          • In-home Care from Landmark Health
          • In-home Health Assessments with Signify Health®´
          • Personalized Support for Disease Management
          • Quality Optimizer
          • Additional Programs
        • Mental Health
        • Supporting Caregivers
      • Manage Your Health
        • Managing Diabetes
        • Preventive Care
        • Flu Prevention
        • Chronic Care
        • Fall Prevention
        • Urinary Incontinence
        • Meals and Nutrition
    • Member Resources
      • Plan Information
        • Plan Documents
        • Quality Assurance
        • National Coverage Determination
        • Ending Membership
      • Pharmacy Benefits
        • Drug Benefits
          • Home Delivery
          • Formulary Overview
          • Coverage Requirements
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        • Medicare Advantage Pharmacy Network
        • Plan Drug Transition Policy
        • Medication Therapy Management
        • Prescription Drug Utilization Review
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Blue Cross Blue Shield of Massachusetts is an HMO and PPO Plan with a Medicare contract. Enrollment in Blue Cross Blue Shield of Massachusetts depends on contract renewal. Anthem Insurance Companies, Inc., Blue Cross and Blue Shield of Massachusetts, Inc., Blue Cross & Blue Shield of Rhode Island, and Blue Cross and Blue Shield of Vermont are the legal entities that have contracted as a joint enterprise with the Centers for Medicare & Medicaid Services (CMS) and are the risk-bearing entities for Blue MedicareRx (PDP) plans. The joint enterprise is a Medicare-approved Part D Sponsor. Enrollment in Blue MedicareRx (PDP) depends on contract renewal.

You can file a complaint if you feel that you received inaccurate, misleading or inappropriate information. Please call Member Service at 1-800-200-4255 (TTY users call: 711). If your complaint involves a broker or agent, be sure to include the name of the broker/agent when filing your complaint.

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Last Updated: 01/01/2023

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Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association. ®, ℠ Registered and Service Marks of the Blue Cross and Blue Shield Association. ®' Registered Marks of Blue Cross Blue Shield of Massachusetts. ®’’, ℠´, ™ Registered Service and Trade Marks are property of their respective owners. ©   Blue Cross and Blue Shield of Massachusetts, Inc., and Blue Cross and Blue Shield of Massachusetts HMO Blue, Inc.

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