Skip to content
  • MyBlue
  • Medicare
  • Employer
  • Broker
  • Provider
  • Careers
  • Health News
  • About Us
BCBSMA Logo
  • Shop Plans
    • Medicare Plans
      • Medicare Plans Overview
      • Medicare Advantage Plans
      • Medicare Supplement Plans
      • Prescription Drug Plans
      • Dental Plans
      • Group Plans
      • Travel Medical Insurance Plans
    • Am I Covered?
      • Check Doctor Coverage
      • Check Medication Coverage
  • Learn About Medicare
    • Medicare Basics
      • Intro To Medicare
      • Medicare FAQ
      • Medicare Glossary
      • Medicare Myths
      • Medicare Videos
      • Eligibility & Enrollment
      • Medicare Enrollment Dates
      • Caregivers & Medicare
    • Medicare Plan Details
      • Types of Medicare Plans
      • HMO vs. PPO Medicare
      • Medicare Advantage vs. Medicare
      • Medicare Advantage vs. Supplement
      • Medicare Travel Coverage
    • Medicare Resources
      • Attend a Medicare Seminar
      • Request a Call
      • Sign Up for a Medicare Guidebook
  • Member Resources
    • Plan Information
      • Online Forms & Documents
      • Quality Assurance
      • National Coverage Determination
      • Ending Membership
      • Payment Options
      • Discounts & Programs
    • Pharmacy Benefits
      • Prescription Drug Benefits
      • Look Up a Medication
      • Medicare Advantage Pharmacy Network
      • Medication Therapy Management
      • Prescription Drug Policies
    • Find Care
      • Find a Doctor
      • Care Options
      • Member Support & Assistance Program
      • Supporting Caregivers
      • Managing Your Health
    • Appeals & Grievances
      • Appeals & Grievances
      • Medicare Advantage Part C Medical Care Plan Rights
      • Medicare Advantage Part D Prescription Drug Plan Rights
  • Shop Plans
    • Medicare Plans
      • Medicare Plans Overview
      • Medicare Advantage Plans
      • Medicare Supplement Plans
      • Prescription Drug Plans
      • Dental Plans
      • Group Plans
      • Travel Medical Insurance Plans
    • Am I Covered?
      • Check Doctor Coverage
      • Check Medication Coverage
  • Learn About Medicare
    • Medicare Basics
      • Intro To Medicare
      • Medicare FAQ
      • Medicare Glossary
      • Medicare Myths
      • Medicare Videos
      • Eligibility & Enrollment
      • Medicare Enrollment Dates
      • Caregivers & Medicare
    • Medicare Plan Details
      • Types of Medicare Plans
      • HMO vs. PPO Medicare
      • Medicare Advantage vs. Medicare
      • Medicare Advantage vs. Supplement
      • Medicare Travel Coverage
    • Medicare Resources
      • Attend a Medicare Seminar
      • Request a Call
      • Sign Up for a Medicare Guidebook
  • Member Resources
    • Plan Information
      • Online Forms & Documents
      • Quality Assurance
      • National Coverage Determination
      • Ending Membership
      • Payment Options
      • Discounts & Programs
    • Pharmacy Benefits
      • Prescription Drug Benefits
      • Look Up a Medication
      • Medicare Advantage Pharmacy Network
      • Medication Therapy Management
      • Prescription Drug Policies
    • Find Care
      • Find a Doctor
      • Care Options
      • Member Support & Assistance Program
      • Supporting Caregivers
      • Managing Your Health
    • Appeals & Grievances
      • Appeals & Grievances
      • Medicare Advantage Part C Medical Care Plan Rights
      • Medicare Advantage Part D Prescription Drug Plan Rights
Other sites
  • MyBlue
  • Medicare
  • Employer
  • Broker
  • Provider
  • Careers
  • Health News
  • About Us
Need help
  • Contact Us

    Contact Us

    1-888-995-2583 (TTY: 711)

    8 a.m. to 8 p.m. 
    4/1 - 9/30, Mon. – Fri. 
    10/1 – 3/31, 7 days a week

    Talk to a Nurse

    1-888-247-2583

    Available 24/7

  • Contact Us

    Contact Us

    1-888-995-2583 (TTY: 711)

    8 a.m. to 8 p.m. 
    4/1 - 9/30, Mon. – Fri. 
    10/1 – 3/31, 7 days a week

    Talk to a Nurse

    1-888-247-2583

    Available 24/7

  • Contact Us

    Contact Us

    1-888-995-2583 (TTY: 711)

    8 a.m. to 8 p.m. 
    4/1 - 9/30, Mon. – Fri. 
    10/1 – 3/31, 7 days a week

    Talk to a Nurse

    1-888-247-2583

    Available 24/7

  • Contact Us

    Contact Us

    1-888-995-2583 (TTY: 711)

    8 a.m. to 8 p.m. 
    4/1 - 9/30, Mon. – Fri. 
    10/1 – 3/31, 7 days a week

    Talk to a Nurse

    1-888-247-2583

    Available 24/7

Sign In
Home
  • Shop Plans
    • Medicare Plans
      • Medicare Plans Overview
      • Medicare Advantage Plans
      • Medicare Supplement Plans
      • Prescription Drug Plans
      • Dental Plans
      • Group Plans
      • Travel Medical Insurance Plans
    • Am I Covered?
      • Check Doctor Coverage
      • Check Medication Coverage
  • Learn About Medicare
    • Medicare Basics
      • Intro To Medicare
      • Medicare FAQ
      • Medicare Glossary
      • Medicare Myths
      • Medicare Videos
      • Eligibility & Enrollment
      • Medicare Enrollment Dates
      • Caregivers & Medicare
    • Medicare Plan Details
      • Types of Medicare Plans
      • HMO vs. PPO Medicare
      • Medicare Advantage vs. Medicare
      • Medicare Advantage vs. Supplement
      • Medicare Travel Coverage
    • Medicare Resources
      • Attend a Medicare Seminar
      • Request a Call
      • Sign Up for a Medicare Guidebook
  • Member Resources
    • Plan Information
      • Online Forms & Documents
      • Quality Assurance
      • National Coverage Determination
      • Ending Membership
      • Payment Options
      • Discounts & Programs
    • Pharmacy Benefits
      • Prescription Drug Benefits
      • Look Up a Medication
      • Medicare Advantage Pharmacy Network
      • Medication Therapy Management
      • Prescription Drug Policies
    • Find Care
      • Find a Doctor
      • Care Options
      • Member Support & Assistance Program
      • Supporting Caregivers
      • Managing Your Health
    • Appeals & Grievances
      • Appeals & Grievances
      • Medicare Advantage Part C Medical Care Plan Rights
      • Medicare Advantage Part D Prescription Drug Plan Rights
  • Shop Plans
    • Medicare Plans
      • Medicare Plans Overview
      • Medicare Advantage Plans
      • Medicare Supplement Plans
      • Prescription Drug Plans
      • Dental Plans
      • Group Plans
      • Travel Medical Insurance Plans
    • Am I Covered?
      • Check Doctor Coverage
      • Check Medication Coverage
  • Learn About Medicare
    • Medicare Basics
      • Intro To Medicare
      • Medicare FAQ
      • Medicare Glossary
      • Medicare Myths
      • Medicare Videos
      • Eligibility & Enrollment
      • Medicare Enrollment Dates
      • Caregivers & Medicare
    • Medicare Plan Details
      • Types of Medicare Plans
      • HMO vs. PPO Medicare
      • Medicare Advantage vs. Medicare
      • Medicare Advantage vs. Supplement
      • Medicare Travel Coverage
    • Medicare Resources
      • Attend a Medicare Seminar
      • Request a Call
      • Sign Up for a Medicare Guidebook
  • Member Resources
    • Plan Information
      • Online Forms & Documents
      • Quality Assurance
      • National Coverage Determination
      • Ending Membership
      • Payment Options
      • Discounts & Programs
    • Pharmacy Benefits
      • Prescription Drug Benefits
      • Look Up a Medication
      • Medicare Advantage Pharmacy Network
      • Medication Therapy Management
      • Prescription Drug Policies
    • Find Care
      • Find a Doctor
      • Care Options
      • Member Support & Assistance Program
      • Supporting Caregivers
      • Managing Your Health
    • Appeals & Grievances
      • Appeals & Grievances
      • Medicare Advantage Part C Medical Care Plan Rights
      • Medicare Advantage Part D Prescription Drug Plan Rights
Other sites
  • MyBlue
  • Medicare
  • Employer
  • Broker
  • Provider
  • Careers
  • Health News
  • About Us
Need help
  • Contact Us

    Contact Us

    1-888-995-2583 (TTY: 711)

    8 a.m. to 8 p.m. 
    4/1 - 9/30, Mon. – Fri. 
    10/1 – 3/31, 7 days a week

    Talk to a Nurse

    1-888-247-2583

    Available 24/7

  • Contact Us

    Contact Us

    1-888-995-2583 (TTY: 711)

    8 a.m. to 8 p.m. 
    4/1 - 9/30, Mon. – Fri. 
    10/1 – 3/31, 7 days a week

    Talk to a Nurse

    1-888-247-2583

    Available 24/7

  • Home
  • Prescription Drug Benefits
  • Coverage Requirements
  • A person poses with one hand on hip and softly smiles

    Coverage Requirements

    For certain prescription drugs, we have additional requirements for coverage or limits on our coverage. This ensures that our members safely use their medications.

    Types of additional requirements

      Prior authorization (prior approval)

      Medications that require prior authorization are prescription medications that require your doctor to obtain approval from us in order to be covered. If your doctor doesn't get prior authorization from us before filling your prescription, you may be financially responsible for the full cost of the medication.

      Step therapy

      Step Therapy allows us to help your doctor provide you with a drug treatment that is safe, effective, and affordable. Before coverage is allowed for certain costly "second-step" medications, you’re required to first try an effective and less expensive "first-step" medication. For example, if Drug A and Drug B both treat your medical condition, we may require your doctor to prescribe Drug A first. If Drug A doesn't work for you, then we'll cover Drug B.

      Formulary quantity limit

      For certain drugs, our plans limit the amount of the drug that our plans will cover. For example, our plans provide up to 30 tablets per 30 days per prescription of Simvastatin 10 mg tablets. This may be in addition to a standard one-month or three-month supply.

      Non-formulary quantity limit

      For certain drugs that are not covered on our formulary, our plans may limit the amount of the drug that our plans will cover if a formulary exception request is approved.

      A four-section medicine container opened up showing four types of pills
      Two criteria guidebooks next to each other

      Requirements and criteria

      Prior Authorization & Step Therapy Criteria

      To see a complete list of drugs that require prior authorization or step therapy, view the documents below:

      2025 Medicare Advantage Prior Authorization Criteria (Updated 05/01/2025)

      2025 Medicare Advantage Step Therapy Criteria (Updated 10/01/2024)

      2025 Medicare Advantage Part D Non-Formulary Quantity Limit (Updated 01/01/2025)

      If a medication you're taking requires prior authorization or step therapy, please download and complete the form below:

      Providers please fax this form to 1-866-463-7700.

      Members please fax this form to 1-617-246-8506.

      Request for Medicare Prescription Drug Coverage Determination Form

      Medicare Advantage Part B Coverage Requirements

      Our plans may require you to first try certain medications to treat your medical condition before we will cover another medication for that condition. The document below outlines the list of medications that are currently part of the Medicare Advantage Part B Step Therapy Program.

      2025 Medicare Advantage Part B Step Therapy Program Drug List (Effective 10/01/2024)

      Our plans may require you to meet certain medical criteria before we will cover a medication. The document below outlines the list of medications that are currently part of the Medicare Advantage Part B Medical Utilization Management Program.

      Medicare Advantage Part B Medical Utilization Management Criteria (Updated 03/01/2024)

      Home Delivery

      Learn how you can get prescription drugs shipped right to your home.

      Explore Home Delivery

      Formulary Overview

      View a list of drugs covered under a Medicare Advantage Part D plan.

      See the Formulary List

      Formulary Changes

      See a list of the latest changes to prescription drug coverage.

      Review Formulary Changes
      Compare Plans

      Compare up to 3 plans

      Remove

      Compare up to 3 plans

      Remove

      Compare up to 3 plans

      Remove

      chat

      • About Us
      • Careers
      • Sitemap
      • Contact Us
      • Privacy & Security
      • Terms of Use
      • Accessibility
      • Nondiscrimination
      • Member Rights
      • Plan Updates
      • Utilization Management
      • MyBlue App
      • Health News Stories
      • Well-B
      • Medical Policies
      • Equity In Health Care​​​​​​​
      • Transparency In Coverage
      • Fraud & Disaster
      • Appeals & Grievances

      Download App

      • Download on App Store
      • Download on Google Play

      Follow us:

      Choose a language:

        English/English

        ATTENTION: If you speak a language other than English, language assistance services are available to you free of charge. Call 1-800-200-4255 (TTY: 711).

        Spanish/Español

        ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia con el idioma. Llame al número de Servicio al Cliente que figura en su tarjeta de identificación llamada 1-800-472-2689 (TTY: 711).

        Portuguese/Português

        ATENÇÃO: Se fala português, são-lhe disponibilizados gratuitamente serviços de assistência de idiomas. Telefone para os Serviços aos Membros, através do número no seu cartão ID chamar 1-800-472-2689 (TTY: 711).

        French/Français

        ATTENTION : si vous parlez français, des services d’assistance linguistique sont disponibles gratuitement. Appelez le Service adhérents au numéro indiqué sur votre carte d’assuré appel 1-800-472-2689  (TTY : 711).

        Chinese/简体中文

        注意:如果您讲中文,我们可向您免费提供语言协助服务。请拨打您 ID  卡上的号码联系会员服务部 通话 1-800-472-2689(TTY  号码:711)。

        Haitian Creole/Kreyòl Ayisyen

        ATANSYON: Si ou pale kreyòl ayisyen, sèvis asistans nan lang disponib pou ou gratis. Rele nimewo Sèvis Manm nan ki sou kat Idantitifkasyon w lan (Sèvis pou Malantandan Rele 1-800-472-2689 TTY: 711).

        Vietnamese/Tiếng Việt

        LƯU .: Nếu quý vị n.i Tiếng Việt, c.c dịch vụ hỗ trợ ng.n ngữ được cung cấp cho quý vị miễn ph.. Gọi cho Dịch vụ Hội vi.n theo số tr.n thẻ ID của quý vị Cuộc gọi 1-800-472-2689 (TTY: 711).

        Russian/Русский

        ВНИМАНИЕ: если Вы говорите по-русски, Вы можете воспользоваться бесплатными услугами переводчика. Позвоните в отдел обслуживания клиентов по номеру, указанному в Вашей идентификационной карте вызов 1-800-472-2689 (телетайп: 711).

        Mon-Khmer, Cambodian/ខ្មែរ

        ការជូនដំណឹង៖ ប្រសិនប. ើអ្នកនិយាយភាសា ខ្មែរ សេ  វាជំនួយភាសាឥតគិតថ្លៃ គឺអាចរកបានសម្  រាប ់អ្នក។ សូមទូរស័ព្ទទ ៅផ ្នែ កសេ  វាសមា  ជិកតាមល េខន  ៅល.  ើប ័ណ្ណ សម្  គាល ់ខ្លួ ខ្លួ នរប ស់អ្នក ហៅ 1-800-472-2689 (TTY: 711) ។

        Italian/Italiano

        ATTENZIONE: se parlate italiano, sono disponibili per voi servizi gratuiti di assistenza linguistica. Chiamate il Servizio per i membri al numero riportato sulla vostra scheda identificativa chiamata 1-800-472-2689 (TTY: 711).

        Korean/한국어

        참고 : 한국어를 사용하는 경우 언어 지원 서비스를 무료로 사용할 수 있습니다. 신분증에있는 전화 번호 1-800-472-2689 (TTY : 711)로 회원 서비스에 연락하십시오.

        Polish/Polski

        UWAGA: Osoby posługujące się językiem polskim mogą bezpłatnie skorzystać z pomocy językowej. Należy zadzwonić do Działu obsługi ubezpieczonych pod numer podany na identyfikatorze zadzwoń 1-800-472-2689 (TTY: 711).

        Hindi/हिंदी

        ध्यान दें: य दि  आप ह िन् दी बोलते ह ैं, तो भा षा  सहाय  ता  सेवा एँ, आप के लि ए नि :शुल्क  उपलब्ध ह ैं। सदस्य  सेवा ओं को आपके आई.डी. कार  ्ड पर दि ए गए नंबर पर कॉल करें  कॉल 1-800-472-2689 ( टी .टी .वा ई.: 711).

        Gujarati/ગુજરાતી

        ધ્યાન આપો:  જો તમે ગુજરા તી બોલતા  હો, તો તમને ભા ષા કીય  સહાય  તા  સેવા ઓ વિ ના  મૂલ્યે  ઉપલબ્ધ છે. તમા રા  આઈડી કાર  ્ડ પર આપેલા  નંબર પર Member Service  ને કૉલ કરો કૉલ કરો 1-800-472-2689 (TTY: 711).

        Tagalog/Tagalog

        PAUNAWA: Kung nagsasalita ka ng wikang Tagalog, mayroon kang magagamit na mga libreng serbisyo para sa tulong sa wika. Tawagan ang Mga Serbisyo sa Miyembro sa numerong nasa iyong ID Card tumawag 1-800-472-2689 (TTY: 711).

        Japanese/日本語

        お知らせ:日本語をお話しになる方は無料の言語アシスタンスサービスをご利用いただけます。ID カードに記載の電話番号を使用してメンバーサービスまでお電話ください 呼び出す 1-800-472-2689(TTY: 711)。

        German/Deutsch

        ACHTUNG: Wenn Sie Deutsche sprechen, steht Ihnen kostenlos fremdsprachliche Unterstützung zur Verfügung. Rufen Sie den Mitgliederdienst unter der Nummer auf Ihrer ID-Karte an Anrufen 1-800-472-2689 (TTY: 711).

        Lao/ພາສາລາວ

        ຂໍ້ຄວນໃສ່ໃຈ: ຖ້າເຈົ້າເວົ້າພາສາລາວໄດ້, ມີການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາໃຫ້ທ່ານໂດຍບໍ່ເສຍຄ່າ. ໂທ ຫາ ຝ່າຍບໍລິການສະ ມາ ຊິກທີ່ໝາຍເລກໂທລະສັບຢູ່ໃນບັດຂອງທ່ານ ໂທ 1-800-472-2689 (TTY: 711).

        Navajo/Diné Bizaad

        BAA !KOHWIINDZIN DOO&G&: Din4 k’ehj7 y1n7[t’i’go saad bee y1t’i’ 47 t’11j77k’e bee n7k1’a’doowo[go 47 n1’ahoot’i’. D77 bee an7tah7g7 ninaaltsoos bine’d44’ n0omba bik1’7g7ij8’ b44sh bee hod77lnih call 1-800-472-2689 (TTY: 711).

        Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association. ® Registered Marks of the Blue Cross and Blue Shield Association. ® , ® , TM, SM Registered, Service, and Trade Marks are the property of their respective owners. © 2024 Blue Cross and Blue Shield of Massachusetts, Inc., and Blue Cross and Blue Shield of Massachusetts HMO Blue, Inc.

        Blue Cross Blue Shield of Massachusetts is an HMO and PPO Plan with a Medicare contract. Enrollment in Blue Cross Blue Shield of Massachusetts depends on contract renewal. Anthem Insurance Companies, Inc., Blue Cross and Blue Shield of Massachusetts, Inc., Blue Cross & Blue Shield of Rhode Island, and Blue Cross and Blue Shield of Vermont are the legal entities that have contracted as a joint enterprise with the Centers for Medicare & Medicaid Services (CMS) and are the risk-bearing entities for Blue MedicareRx (PDP) plans. The joint enterprise is a Medicare-approved Part D Sponsor. Enrollment in Blue MedicareRx (PDP) depends on contract renewal. 

        You can file a complaint if you feel that you received inaccurate, misleading or inappropriate information. Please call Member Service at 1-800-200-4255 (TTY users call: 711). If your complaint involves a broker or agent, be sure to include the name of the broker/agent when filing your complaint.

        Y0014_24100_M_2025 | S2893_2432_2025 | Last Updated: 10/01/2024