Good eyesight and hearing are so important to your quality of life, but glasses and hearing aids aren’t covered by Medicare. For Medex Bronze, Medex Core, and Medex Sapphire members, the Medex Vision and Hearing benefit plan covers these benefits so you can more easily afford the glasses and hearing aids you need.
- One routine vision exam every calendar year. You pay nothing when seen by an EyeMed® provider.
- Up to $150 for eyeglasses or contact lenses every calendar year from any licensed vision care supplier. If you choose an EyeMed® supplier, you may be eligible to receive additional discounts.
- One routine hearing exam every calendar year from a TruHearing provider.
- $699 copay or $999 copay per hearing aid (one per ear per year) from a TruHearing provider.
Download Plan Documents
The easiest way to enroll is by phone. Monday - Friday | 8 a.m.- 5 p.m.
Call 1-800-678-2265 TTY: 711
To enroll by mail, please complete the Application for Direct Billed Medex and return it to:
Blue Cross Blue Shield of Massachusetts
P.O. Box 55011
Boston, MA 02205
Or fax the application to 1-617-246-8506.
Questions about your hearing or vision benefits?
Call the number below:
TruHearing: Call 1-844-814-7626 (TTY: 711)
Monday through Friday, 8:00 a.m – 9:00 p.m, ET.
EyeMed: Call 1-866-525-5126 (TTY: 711)
October 1 through March 31: 8:00 a.m -2:00 a.m., seven days a week.
April 1 through Sept 30: Monday through Saturday, 8:00 a.m -2:00 a.m.;
Sunday, 11:00 a.m. - 8:00 p.m.