Contact Us

Enrollment Assistance

Want us to call you?

We'll call at the day and time that works best for you.

Request a Call

Consumer Sales

February 15 through September 30, 8:00 a.m. to 8:00 p.m., Monday through Friday.

October 1 through February 14, 8:00 a.m. to 8:00 p.m., seven days a week.

1-800-678-2265 TTY: 711


Member service

Medicare Advantage

We'll call at the day and time that works best for you.

If you have general questions about your health plan, please contact us using our secure email. Please be sure to include your Member ID number from the front of your ID card and we'll respond to your inquiry within one business day.

You can also call Member Service at the number on the front of your ID card, February 15 through September 30: 8:00 a.m. to 8:00 p.m. ET, Monday through Friday or October 1 through February 14: 8:00 a.m. to 8:00 p.m. ET, seven days a week

1-800-200-4255 TTY: 711

Medex®'

If you have general questions about your health plan, please contact us using our secure MyBlue website. We'll respond to your inquiry within one business day.

You can also call Member Service at the number on the front of your ID card, 8:00 a.m. to 6:00 p.m. ET, Monday through Friday

1-800-258-2226 TTY: 711

Managed Blue for Seniors

8:00 a.m. to 6:00 p.m. ET, Monday through Friday

1-800-200-4255 TTY: 711

Medicare Part D Blue MedicareRxSM (PDP)

8:00 a.m. to 8:00 p.m. ET, Monday through Sunday

1-888-543-4917 (TTY: 1-866-236-1069)


Corporate Address

101 Huntington Avenue, Suite 1300,
Boston, MA 02199-7611