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 1-800-678-2265      TTY 711

8:00 a.m. to 8:00 p.m. ET, Monday through Friday.

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      • Member Support & Assistance Program
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        • Personalized Support for Disease Management
        • Health Connect 360SM Program
        • Additional Programs
      • Mental Health
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    • Manage Your Health
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Our Top Rated Medicare Plans

Why are Star Ratings so important?

The Star Ratings from the Center for Medicare and Medicaid Services (CMS) help you make sense of the wide variety of Medicare plans offered across the country. CMS created the Star Ratings to measure the quality of each plan’s medical and prescription drug services. Key measures focus on how a plan helps you stay healthy, your interactions with customer service, how a plan helps you manage chronic conditions, and your satisfaction with the plan.

We’re proud that our plans shine under Medicare’s Star Ratings, and we’ll continue to provide our members with the best coverage, at  competitive prices, with support by caring and compassionate customer service.

 
Our Medicare Advantage (HMO Blue) Plan Ratings
For 2022
 
Overall Star Rating       
Member Experience with the Health Plan    
Member Experience with the Drug Plan      
Health Plan Customer Service      
Staying Healthy: Screenings, Tests and Vaccines      
Managing Chronic (Long Term) Conditions       
Drug Safety and Accuracy of Drug Pricing     

 

Member Complaints and Changes in the Health Plan's Performance      
Drug Plan Customer Service      
Member Complaints and Changes in the Drug Plan's Performance     

 

Our Medicare Advantage (PPO Blue) Plan Ratings
For 2022
 
Overall Star Rating       
Member Experience with the Health Plan     
Member Experience with the Drug Plan      
Health Plan Customer Service       
Staying Healthy: Screenings, Tests and Vaccines      
Managing Chronic (Long Term) Conditions       
Drug Safety and Accuracy of Drug Pricing       
Member Complaints and Changes in the Health Plan's Performance      
Drug Plan Customer Service      
Member Complaints and Changes in the Drug Plan's Performance       

 

Our Blue MedicareRx (PDP) Ratings
For 2022
 
Overall Star Rating      
Member Experience with the Drug Plan     
Member Complaints and Changes in the Drug Plan's Performance    
Drug Safety and Accuracy of Drug Pricing     
Drug Plan Customer Service     

 

For details, please see one of the following:

  • HMO Star ratings
  • PPO Star ratings
  • PDP Star ratings

Every year, Medicare evaluates plans based on a 5-star rating system.

Blue Cross Blue Shield of Massachusetts is an HMO and PPO Plan with a Medicare contract. Enrollment in Blue Cross Blue Shield of Massachusetts depends on contract renewal. Anthem Insurance Companies, Inc., Blue Cross and Blue Shield of Massachusetts, Inc., Blue Cross & Blue Shield of Rhode Island, and Blue Cross and Blue Shield of Vermont are the legal entities that have contracted as a joint enterprise with the Centers for Medicare & Medicaid Services (CMS) and are the risk-bearing entities for Blue MedicareRx (PDP) plans. The joint enterprise is a Medicare-approved Part D Sponsor. Enrollment in Blue MedicareRx (PDP) depends on contract renewal.

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Last Updated: 01/01/2022

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