Managing chronic and serious conditions can be a lot of work, but it’s essential to staying on top of your health. That’s why we offer specialized programs to help our members who have diabetes, congestive heart failure, and kidney disease.

Are you eligible?

Call our dedicated care management team: 1-800-392-0098 (TTY: 711)

8:30 am to 4:30 pm ET, Monday - Friday

If you have type 1 or type 2 diabetes, talk to one of our Diabetes Navigators. These highly trained experts from Team Blue use their specific skills and knowledge to help guide and support our Medicare Advantage members who have diabetes. They will:

  • Encourage and support your health and wellness journey
  • Inform and motivate you to make meaningful lifestyle changes
  • Offer their extensive knowledge, awareness, and support

To talk to a Diabetes Navigator, call 1-800-200-4255 (TTY: 711), April 1 through September 30, 8:00 a.m. to 8:00 p.m. ET, Monday through Friday, and October 1 through March 31, 8:00 a.m. to 8:00 p.m. ET, seven days a week.

We’re working with home health care providers (visiting nurse organizations) to give Medicare Advantage members managing congestive heart failure access to in-home telemonitoring services, at no additional cost. With this program, you’ll have:

  • Fewer visits to the doctor
  • Convenient setup for ongoing in-home health monitoring

To see if you’re eligible, call Team Blue at 1-800-392-0098 (TTY: 711), 8:30 a.m. to 4:30 p.m. ET, Monday through Friday. If you qualify, the health home organization will work directly with your doctor to develop and implement a care plan. Then, they’ll send a nurse to you to set you up for the program.

We want to support our members on their health journeys by making sure they get the help they need, when they need it. That’s why we’ve teamed up with Square Knot Health, an independent company specializing in kidney disease management, to support the care of our members managing chronic kidney disease (CKD).

If you qualify, Square Knot will pair you with a specially trained kidney disease navigator who will:

  • Assess your current kidney disease status and overall health
  • Partner with your nephrologist and primary care provider to support you and develop a plan specific to your needs
  • Be a readily available resource for questions related to your kidney health

For more information on the program, visit squareknot.com. To see if you’re eligible, call Team Blue at 1-800-392-0098 (TTY: 711) and press 1, Monday through Friday, 8:30 a.m. to 4:30 p.m. ET.