Star Ratings

Why are Star Ratings so important?

The Star Ratings from the Center for Medicare and Medicaid Services (CMS) help you make sense of the wide variety of Medicare plans offered across the country. CMS created the Star Ratings to measure the quality of each plan’s medical and prescription drug services. Key measures focus on how a plan helps you stay healthy, your interactions with customer service, how a plan helps you manage chronic conditions, and your satisfaction with the plan.

We’re proud that our plans shine under Medicare’s Star Ratings, and we’ll continue to provide our members with the best coverage, at the most competitive prices, with support by caring and compassionate customer service.

 

Medicare HMO plan ratings
 

Overall Plan Rating

 

Health Plan Services

 

Health Plan Customer Service

 

Getting Needed Care

 

Getting Appointments and Care Quickly

 

Diabetes Care – Blood Sugar Controlled

 

Drug Plan Services

 

Drug Plan Customer Service

 

Getting Needed Drugs

 

Complaints about the Plan*

 

Members Choosing to Leave the Plan

* Includes how often Medicare found problems with the plan and how often members had problems with the plan. Includes how much the plan’s performance has improved (if at all) over time.

Medicare PPO plan ratings
 

Overall Plan Rating

 

Health Plan Services

 

Health Plan Customer Service

 

Getting Needed Care

 

Getting Appointments and Care Quickly

 

Diabetes Care – Blood Sugar Controlled

 

Drug Plan Services

 

Drug Plan Customer Service

 

Getting Needed Drugs

 

Complaints about the Plan*

 

Members Choosing to Leave the Plan

* Includes how often Medicare found problems with the plan and how often members had problems with the plan. Includes how much the plan’s performance has improved (if at all) over time.

Blue MedicareRx (PDP) plan ratings
 

Overall Plan Rating

 

Drug Plan Customer Service

 

Member Complaints and Changes in the Drug Plan's Performance

 

Member Experience with the Drug Plan

 

Drug Safety and Accuracy of Drug Pricing

For details, please see one of the following:

Medicare evaluates plans based on a 5-Star rating system. Star Ratings are calculated each year and may change from one year to the next. Star Ratings can be found at www.medicare.gov.